Terms of use

Terms of use

These terms cover the veraforensics.com account and the VERA software. Prices, the account balance and cancellation are in the terms of sale.

El texto en francés es la versión que hace fe; este documento en inglés es una traducción ofrecida a título informativo. Lea el documento en francés

Última actualización · 3 de noviembre de 2026

Publisher

Ossire, SASU with share capital of 1 000 EUR, trading as VERA Forensics, SIRET 994 594 794 00020, 994 594 794 R.C.S. Paris, VAT FR83 994 594 794, registered office 78 Avenue des Champs-Élysées, Bureau 326, 75008 Paris. Contact: alexandre@veraforensics.com. Publication director: Alexandre Ansart.

Purpose

VERA is forensic analysis software for laboratories, investigative services and court-appointed experts. The public site describes the software. The account is used to request access, download the installer, manage a licence, and pay for usage when AI is placed at VERA Forensics.

Opening an account does not grant access to the software. Access is granted after a human review, organisation by organisation.

Account

The account is personal. You are responsible for the password and sign-in codes. The administration console requires two-factor authentication.

A Cloud seat allows one live desktop session. A newer sign-in disconnects the previous one.

VERA Forensics may suspend an account for breach of these terms, non-payment, or a request from a competent authority.

Software editions

One installer. A licence key, verified on the workstation and activated for it, opens the software until its end date. When the workstation has a network, the software confirms the key's status with VERA Forensics; without a network, it works as usual. A key is issued in the name of a person, a shared workstation or the organisation, and the software may show its holder. A contract's personal keys do not exceed its seats.

AI is placed inside the software: on the workstation, on a server the service hosts, or at VERA Forensics. Only that third placement sends the text of the request off the workstation, after consent, and charges the account balance. Case files stay on the workstation.

An evaluation is a time-limited key on that same installer, opened by invitation. There is no trial installer and no public download.

Case data

Do not send real case data through the public site (forms, site mail). On the workstation and on the service server, VERA does not transmit case files to VERA Forensics.

When the organisation decides not to run the models itself and chooses the placement at VERA Forensics, case files stay on the workstation. The query text, extracts needed for search or the assistant, and audio for transcription when used, are sent to the inference processors named in the privacy policy, some of them outside the European Union. The examiner chooses the model in VERA's settings. VERA Forensics does not keep the case files, but keeps the Assistant conversations held at this placement, as the privacy policy describes. For hosted translation, the text of the message to translate is sent to the translation provider named in the privacy policy.

Permitted use

The software is for analysing extractions in a lawful setting (investigation, expertise, research). You warrant that you have the right to analyse the data you load.

You may not resell access, bypass seat control, share an account, or use the software as a service for third parties unless a contract says so.

The software, its installers and its keys are governed by the VERA Software Licence Terms, accepted in the account and at each download. They do not leave the organisation.

Unsigned installers

Installers are not yet code-signed. Windows SmartScreen and macOS Gatekeeper may warn. On Windows: More info, then Run anyway. On macOS: right-click, Open.

Availability

The site and the Cloud API are provided as available. VERA Forensics aims for reasonable continuity, without a 24-hour availability commitment unless an institutional contract says otherwise.

Once installed, VERA runs on the customer's infrastructure. The workstation and service-server placements do not depend on VERA Forensics being reachable. The placement at VERA Forensics does call the API.

Intellectual property

VERA, the site and the documentation are the property of Ossire SASU (trading as VERA Forensics). A licence to use is not a transfer of ownership; its scope and limits are set by the VERA Software Licence Terms. Third-party names belong to their owners.

Liability

VERA is an analysis aid. Search hits and assistant output must be verified by the examiner against the source. Ossire SASU is not responsible for decisions taken on unverified output.

The liability of Ossire SASU, other than wilful misconduct or gross negligence, is limited to the amounts paid by the organisation in the twelve months before the event, for Cloud services. For Full, it is set by the institutional contract.

Governing law

French law. Courts of Paris, subject to mandatory venue rules.